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Please read this document carefully. It explains your rights, responsibilities, and how NeuroLearn AI handles information and services on the platform.
These Terms govern your access to and use of NeuroLearn AI and all related services provided by XGen AI, including tutoring services, booking tools, learning resources, dashboards, notifications, recordings and related educational technology services.
These Terms of Service govern your access to and use of XGen AI and its learning platform, NeuroLearn AI, including our website, mobile application, dashboards, tutoring services, booking tools, learning resources, recordings, notifications and related services.
By using the platform, you agree to these Terms. If you do not agree, please discontinue use of the platform.
XGen AI provides an online educational technology platform that connects students with teachers and tutors, supports tutoring session bookings, provides educational resources, enables parent visibility and helps manage learning progress through digital tools.
The platform may be used by:
Each user is responsible for providing accurate information and using the platform in accordance with these Terms.
Users may be required to create an account to access platform features. During registration, users must provide accurate, complete and current information.
Students may be required to provide:
Teachers and tutors may be required to provide:
XGen AI may approve, reject, suspend or remove accounts that provide false, incomplete, misleading or unverifiable information.
Teacher and tutor accounts may be reviewed before becoming visible to students on the platform.
XGen AI may request qualifications, certifications, profile details, identity verification documents and supporting information as part of the verification process.
Approval does not guarantee employment, bookings, income levels or endorsement beyond access to the platform.
Students may search for tutors, view profiles, select subjects, choose available time slots and book tutoring sessions.
Bookings may include:
Users are responsible for attending sessions on time and ensuring they have a functioning internet connection, suitable device and any necessary learning materials.
NeuroLearn AI may provide access to educational materials including:
Unless otherwise stated, all learning resources are provided solely for personal educational use.
Users may not copy, sell, redistribute, publish, download for commercial purposes or otherwise misuse platform content without written permission.
Certain sessions may be recorded when recording functionality is enabled.
Recordings may be made available to authorized users for:
Users may not record, download, publish, distribute or share session recordings without written authorization from XGen AI and all relevant participants.
Where payments are enabled, students or parents may purchase tutoring sessions, subscriptions or learning packages using approved payment methods.
Teachers and tutors may receive payouts according to platform policies, commission arrangements and payout schedules.
XGen AI may deduct platform commissions, transaction fees, refunds, penalties or adjustments where applicable.
All fees, taxes, refunds and payout obligations are governed by the pricing and payment information displayed on the platform.
Users must not:
Violations may result in account suspension, restriction or permanent termination.
Students, parents, guardians and tutors are expected to maintain respectful, professional and safe learning interactions.
Parent or guardian information may be used for confirmations, reminders, progress reports, account visibility and safety-related communications.
Parents and guardians may contact XGen AI regarding student accounts, privacy requests and safety concerns.
All platform software, dashboards, workflows, content, branding, graphics, educational resources, text, logos and technology are owned by or licensed to XGen AI unless otherwise stated.
Users retain ownership of content they submit but grant XGen AI a non-exclusive right to use such content as necessary to operate, maintain, secure and improve the platform.
NeuroLearn AI may integrate with third-party services including:
Use of third-party services may be subject to separate terms and privacy policies. XGen AI is not responsible for third-party service interruptions, errors or policy changes.
NeuroLearn AI aims to support learning through tutoring, educational resources, progress tracking and digital learning tools.
We do not guarantee specific grades, examination results, university admissions, scholarships or academic outcomes.
We may modify, improve, suspend or discontinue parts of the platform at any time.
Features, pricing, teacher availability, learning content, booking rules and access permissions may change without prior notice.
While we strive to provide reliable service, we do not guarantee uninterrupted or error-free availability.
To the fullest extent permitted by law, XGen AI shall not be liable for indirect, incidental, special, consequential or punitive damages, including:
XGen AI may suspend, restrict or terminate user access if a user:
Users may request account deletion by contacting our support team.
We may update these Terms periodically. Updated versions will be posted on this page together with a revised "Last Updated" date.
Continued use of the platform after changes become effective constitutes acceptance of the revised Terms.
For questions regarding these Terms of Service, account matters, legal inquiries or support requests.
NEUROLEARN AI
🌐 https://www.neurolearnai.net
✉️ contact@xgenltd.com